It’s hard to put into words how grateful I am to Maayan for the absolutely beautiful work she did on the handbag I purchased for my mom. I personalized mine with a note inside for my mom and Maayan helped me make it look absolutely perfect. My mom is beyond happy (as you can see from the picture!) and Maayan made sure the bag got to me in time for her birthday by over-nighting it after she hand-made it, without me even asking her too. She clearly cares a great deal about her customers and making sure each bag is perfect and special. She was extremely responsive and even followed-up to make sure my mom loved it. I cannot say enough about how happy and grateful I am to Fontem!